Last updated: July 1, 2024
This California Consumer Privacy Act Policy (the “CCPA Policy”) is incorporated by reference into the Clearbit Privacy Policy, found here, and applies only to the Personal Information of California consumers, unless specified otherwise in the Privacy Policy. Any capitalized terms not defined in this CCPA Policy have the same meaning given to them in our Privacy Policy and/or the California Consumer Privacy Act (“CCPA”).
If you are a California resident, California law requires us to provide you with the following additional information about the purpose for which we use each category of “personal information” (as defined in the CCPA) we collect, and the categories of third parties to which we either disclose such personal information for a business purpose, or to which we “sell” or “share” personal information. Under the CCPA, ”sharing” is defined as the targeting of advertising to a consumer based on that consumer’s personal information obtained from the consumer’s activity across websites. We “share” information for these purposes to provide more relevant and tailored advertising to you regarding our Services and the services. Under the CCPA, “selling” is defined as renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to a third party for monetary or other valuable consideration. We “sell” personal information to enable our customers to discover and attract more ideal prospects, personalize their marketing and sales interactions, and enrich and inform their go-to-market systems.
| Category of Personal Information | Purposes of Use | Categories of Third Parties to Which Clearbit Discloses this Personal Information | Categories of Third Parties to Which Clearbit “Shares” or “Sells” this Personal Information |
| Identifiers (e.g. name, business address, email address, telephone number, IP address, publicly visible social media identifiers (handles, user names/IDs, avatars, follower/following counts, publicly visible statuses or biographies)) | Provide the Services; Communicate with you, including providing support services; Marketing and advertising; Personalize and Improve the Services; Business operations, including prevention of fraud; As permitted with consent | Affiliated entities; service providers; online advertising partners; customers and business partners; entities for legal purposes; entities for business transactions | Share: Online advertising partners
Sell: Customers and business partners |
| Customer Record Information (e.g. financial information, bank account number, credit card number, debit card number) | Provide the Services; Communicate with you, including providing support services; Marketing and advertising; Personalize and Improve the Services; Business operations, including prevention of fraud; As permitted with consent | Affiliated entities; service providers; entities for legal purposes; entities for business transactions | We do not share or sell. |
| Commercial Information (e.g. Clearbit products and services you’ve purchased or considered purchasing) | Provide the Services; Communicate with you, including providing support services; Marketing and advertising; Personalize and Improve the Services; Business operations, including prevention of fraud; As permitted with consent | Affiliated entities; service providers; entities for legal purposes; entities for business transactions | We do not share or sell. |
| Internet or Electronic Network Activity (e.g. IP address, date and time of visits, pages viewed, links to/from any page, time spent at a site, hashed identifiers derived from email addresses for the purposes of cross-device tracking for targeted advertising, device identifiers and indicators) | Provide the Services; Communicate with you, including providing support services; Marketing and advertising; Personalize and Improve the Services; Business operations, including prevention of fraud; Recognizing users across multiple touchpoints; As permitted with consent | Affiliated entities; service providers; online advertising partners; entities for legal purposes; entities for business transactions | Share: Online advertising partners
Sell: Customers and business partners |
| Approximate Location Data (e.g. city, state, country, time zone, general locationof a company) | Provide the Services; Communicate with you, including providing support services; Marketing and advertising; Personalize and Improve the Services; Business operations, including prevention of fraud; As permitted with consent | Affiliated entities; service providers; customers and business partners; entities for legal purposes; entities for business transactions | Sell: Customers and business partners |
| Professional or Employment-related Information (e.g. employer, industry, title, role, sub-role, seniority) | Provide the Services; Communicate with you, including providing support services; Marketing and advertising; Personalize and Improve the Services; Business operations, including prevention of fraud; As permitted with consent | Affiliated entities; service providers; customers and business partners; entities for legal purposes; entities for business transactions | Sell: Customers and business partners |
| Support Service Information (e.g. messages submitted to us through email or customer support, and summaries or voice recordings of interactions with our customer service personnel) | Provide the Services; Communicate with you, including providing support services; Marketing and advertising; Personalize and Improve the Services; Business operations, including prevention of fraud; As permitted with consent | Affiliated entities; service providers; entities for legal purposes; entities for business transactions | We do not share or sell. |
| Other Information You Provide (e.g. if you provide feedback, comments, or other information through communications with us) | Provide the Services; Communicate with you, including providing support services; Marketing and advertising; Personalize and Improve the Services; Business operations, including prevention of fraud; As permitted with consent | Affiliated entities; service providers; entities for legal purposes; entities for business transactions | We do not share or sell. |
| Sensitive Personal Information (e.g., account log-in and password, financial data, or other credentials allowing access to your account) | Provide the Services | Affiliated entities; service providers | We do not share or sell. |
We collect the categories of personal information identified above from the following sources: (1) directly from you; (2) through your use of the Services; (3) affiliates; and (4) third parties such as other customers and publicly available information.
For more information about each category, purpose of use, and the third parties to whom we disclose, “share,” or “sell” information, please see the “Information We Collect,” “How We Use the Information We Collect,” and “Disclosures and Transfers” sections above.
Retention of Your Personal Information. Please see the “Protection and Retention of Your Information” link] section above.
The CCPA provides California consumers with several individual rights with respect to Personal Information. Note that these rights apply to individual consumers, not to Companies. This section describes those rights in detail and provides information on how to exercise those rights.
To exercise any of the rights described in this section, please use Clearbit’s Privacy Request form to submit a request to the privacy team. The Privacy Request form is available at https://preferences.clearbit.com/privacy. You can also contact us at privacy@clearbit.com or call (866) 241-4820 with (i) a complete description of your request, including the specific right(s) you wish to exercise and (ii) sufficient information about you so we can confirm that your request is a verifiable consumer request, including at a minimum your name and email address. Once we have received your verifiable consumer request, we will respond consistent with applicable law. Please note that you may also designate an authorized agent to make a request on your behalf. To do so, you must provide us with written authorization or a power of attorney, signed by you, for the agent to act on your behalf. You will still need to verify your identity directly with us.
You have the right to request that we disclose certain information to you about our collection and use of Personal Information: (1) categories of Personal Information we collected about you; categories of sources of Personal Information we have collected about you; our business or commercial purpose for collecting that Personal Information (if applicable); categories of Personal Information we have made available to our customers or partners, if any; and categories of Personal Information we disclosed to service providers or third parties, and the categories of those parties, for a business purpose, if any; and (2) the specific pieces of Personal Information we have collected about you in a readily useable format that allows you to transmit it to another entity.
You have the right to request that we delete Personal Information about you that we have collected, subject to certain exceptions. We may retain a record of the request for the purpose of ensuring that the consumer’s personal information remains deleted from our database. The CCPA includes multiple exceptions to this deletion right. For example, we are not required to delete information if we need to use it for the following:
You have the right to request that we correct Personal Information we maintain about you, subject to certain exceptions.
You have the right to direct us not to “share” or “sell” your Personal Information on a going-forward basis, as those terms are defined in the CCPA. We “sell” the Personal Information identified above to help our customers and partners identify ideal prospects, personalize their marketing and sales interactions, and enrich and inform their go-to-market systems. We “share” data to provide more relevant and tailored advertising to you regarding our Services. We do not knowingly “sell” or “share” the personal information of children under 16. Please click DO NOT SELL OR SHARE MY INFO to exercise this right.
Please note that we also respond to and abide by opt-out preference signals sent through the Global Privacy Control. Any opt out preferences you have exercised through these methods will only apply to the specific device/browser on which you made them. For more information on how to use the Global Privacy Control, see https://www.globalprivacycontrol.org.
You have the right not to receive discriminatory treatment for the exercise of your rights under the CCPA, subject to certain limitations. Please note that we reserve the right to offer you certain financial incentives as permitted by the CCPA that may result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time by contacting us.
The CCPA also allows you to limit the use or disclosure of your “sensitive personal information” (as defined in the CCPA) if your sensitive personal information is used for certain purposes. Please note that we do not use or disclose sensitive personal information other than for purposes for which you cannot opt out under the CCPA.
| Metrics | Received in 2023 | Complied with in Whole or in Part | Denied in Whole or in Part | Median Response Days |
|---|---|---|---|---|
| Know or Access Requests | 233 | 233 | 0 | 16 |
| Correction Requests | 4 | 4 | 0 | 12 |
| Deletion Requests | 10 | 10 | 0 | 18 |
| Do Not Sell or Share Opt-Out Requests | 9,768 | 9,768 | 0 | 8 |
We reserve the right to amend this CCPA Policy at our discretion and at any time. When we make changes to this CCPA Policy, we will post the updated notice on the Site and update the CCPA Policy effective date at the top of the page.