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Privacy Policy

This Privacy Policy was last updated on August 1, 2017.

Our Policy

Clearbit (“Clearbit,” “we”, “us” or “our”) developed the services we offer through our website at clearbit.com to help you gain valuable business intelligence through our suite of APIs. We understand that privacy is important to both our online visitors and registered users. We respect your privacy and will take reasonable steps to protect your information.

Clearbit participates in the EU-US and Swiss-US Privacy Shield frameworks. Our Privacy Shield Policy, the terms of which are incorporated by reference into this Privacy Policy, can be found here.

This Privacy Policy will help you understand the following:

In the event of any inconsistency between our Terms of Service and this Privacy Policy, our Terms of Service prevail.

1. What does this Privacy Policy apply to?

Clearbit is located at 3030A 16th St, San Francisco, California, 94103. This Privacy Policy applies to the clearbit.com website, including all subpages and successor pages (collectively referred to as the “Website”), and also applies to all software and services that we offer, including services that we offer through our Website when you register for a Clearbit account (collectively referred to as the “Services”). This Privacy Policy does not apply to our Connect privacy policy, which is covered by a separate privacy policy available here.

This Privacy Policy does not apply to any website, product or service of any third-party company even if the third-party website links to (or is linked from) our Website. Clearbit does not operate or control those websites, products or services. Please always review the privacy practices of a company before deciding whether to provide any information.

By using our Website or Services, you are accepting the practices described in this Policy. If you do not agree with this Policy, delete all cookies from your browser cache after visiting our Website and do not visit or use our Website or Services. Your continued use of our Website or Services signifies your acceptance of this Policy.

2. Information collection and use

Broadly speaking, we collect information in three ways: (1) when you provide it directly to us, (2) when we obtain information about you from third parties or our indexing systems (3) passively through technology such as “cookies”. The types of information that we collect and our use of that information will depend on what kind of user you are as described below.

Personal Information

The term “Personal Information”, as used in this Policy, refers to any information that can be used to identify or relates to an identifiable person. Personal information does not include information that has been aggregated or made anonymous such that it can no longer be reasonably associated with a specific person. Personal Information we collect may include:

Cookies, Web Server Logs and Other Technologies

Similar to many commercial websites, we utilize “cookies” and other technologies to collect non-personally- identifiable information from our Website. “Cookies” are a feature of web browser software that allows web servers to recognize the computer used to access a website. Cookies store information accessed through your browser to streamline activities on related web sites, and make the online experience easier and more personalized. Information gathered through cookies and web-server log files may include information such as the date and time of visits, the pages viewed, IP addresses, links to/from any page, and time spent at a site. We use cookie data to measure web traffic and usage activity on our Website for purposes of improving and enhancing the functionality of our Website, to look for possible fraudulent activity, and to better understand the sources of traffic and transactions on our website. Cookies also allow our servers to remember your account information for future visits and to provide personalized and streamlined information across related pages on our Website. Log files are used to monitor, measure, analyze, improve, and troubleshoot our Services. You can choose to disable cookies for our Website but this may limit your ability to use our Website and Services; see below in Section 4 (“Choice and opt-out”).

In order to understand and improve the effectiveness of our advertising, we may also use web beacons, cookies, and other technology to identify the fact that you have visited our Website or seen one of our advertisements, and we may provide that information to one or more third party advertising networks. The information we provide may include the time and date of your visit to our website, pages viewed, links clicked and other non-personally identifying information. Those advertising networks may recognize the web beacon or cookie associated with your visit to our Website when you visit other websites on which they serve advertising, and they may make decisions about the advertisements you see based on it. We may choose to work with Google AdWords, Doubleclick, AdRoll or other advertising networks. Each of these companies has its own privacy policy, which we encourage you to review. For more information about advertising and tracking online, visit the Network Advertising Initiative. This website allows consumers to "opt out" of the behavioral advertising delivered by member companies.

Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, language, and browser type and version. We use this information to ensure that the Services function properly.

Your IP address is automatically assigned to your computer by your Internet Service Provider. An IP address may be identified and logged automatically in our server log files whenever a user accesses the Services, along with the time of the visit and the page(s) that were visited. Collecting IP addresses is standard practice and is done automatically by many websites, applications and other services. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems and administering the Services. We may also derive your approximate location from your IP address.

We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use the Site and enhance your experience when you use the Service. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners/. You may also download the Google Analytics opt-out browser add on, available here.

Website Visitors

To simply browse our Website, you are not required to provide any Personal Information. However, we may gather non-personally-identifiable information, as described directly above, for the purposes of monitoring and improving our Website and Services and understanding and improving the effectiveness of our advertising.

Website Users

To gain full access to our Website and Services, you must register for a Clearbit account. When you register for an account, we collect Personal Information when you voluntarily provide it to us, such as the following:

Children's Online Privacy Protection Act

Our Website and Services are directed to the general public. We do not knowingly collect Personal Information from children under 13 years of age. If we learn that we have inadvertently collected Personal Information from a child under age 13, we will endeavor to delete that information as quickly as possible. If you believe that we might have collected any Personal Information from a child under age 13, please contact us in accordance with Section 7 (“Access to information; Contact us”) below.

Use

We may use Personal Information in a manner that is consistent with this Privacy Policy for our legitimate business interests, including to respond to your inquiries and fulfill your requests, complete your transactions, provide you with customer service, send administrative information to you, and to personalize your experience on the Services. We and our subsidiaries and affiliates (the “Related Companies”) may also use Personal Information and other information collected through the Site or Services to help us improve the content and functionality of the Site and Services, to better understand our users and to improve the Site and Services. We and our Related Companies may use this information to contact you in the future to tell you about services we believe will be of interest to you. Information regarding how to opt-out of marketing communications is provided in Section 4 (“Choice and opt-out”) below.

We may use and disclose information that is not Personal Information for any purpose, except where we are required to do otherwise under applicable law. In some instances, we may combine non-Personal Information with Personal Information. If we do, we will treat the combined information as Personal Information as long as it is combined.

3. Sharing and disclosure of information

We may disclose your Personal Information to our Related Companies for the purposes described in this Privacy Policy and to third party service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, auditing and other services.

We may disclose your Personal Information to law enforcement, government officials, or other third parties if: (i) we are compelled to do so by subpoena, court order or other legal process, (ii) we must do so to comply with laws, statutes, rules or regulations, (iii) we believe in good faith that the disclosure is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our Terms of Service.

In addition, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar events, any information in our possession may be transferred to our successor or assign.

4. Choice and opt-out

We are required to collect certain Personal Information to confirm your identity and comply with our obligations. If you elect to not provide Personal Information in optional fields it may limit your ability to use our Services. You can update your account information by signing on to our Website with your Clearbit account.

We may occasionally email you with information about offers or new services. You can opt out of these email communications by replying with unsubscribe in the subject line, or via an unsubscribe link included in such communications. However, you will continue to receive certain email communications related to your account including information regarding transactions and your relationship with Clearbit.

If you wish to opt out of having cookies set on your browser (as described above in Section 2), the only way to ensure that this happens is to manage the settings on your web browser to delete all cookies and disallow further acceptance of cookies. For more information, refer to your browser's technical information. You may also consider visiting aboutcookies.org, which provides helpful information about cookies. Note that disabling cookies on your browser prevents Clearbit from tracking your activities in relation to our Website and Services. However, it may also disable many of the features available through our Websites and Services. We therefore recommend that you leave cookies enabled.

5. Protection of information

Although no data transmission can be guaranteed to be 100% secure, we take reasonable steps to protect all Personal Information. Clearbit maintains strict Although no data transmission can be guaranteed to be 100% secure, we take reasonable steps to protect Personal Information. Clearbit maintains reasonable administrative, technical, and physical procedures to protect information stored in our servers, which are located in the United States.

6. Changes and notifications

This Privacy Policy was last updated on the date indicated above. We reserve the right, in our sole and absolute discretion, to make changes to this Privacy Policy from time to time. Please review this Privacy Policy periodically to check for updates. Any changes will become effective when we post the revised Privacy Policy on the Website. Your use of the Website following these changes means that you accept the revised Privacy Policy.

7. Access to information; Contact us

To keep your Personal Information accurate, current, and complete, please contact us as specified below or claim your profile. We will take reasonable steps to update or correct Personal Information in our possession that you have previously submitted via the Site or Services. Please also feel free to contact us if you have any questions about our Privacy Policy or the information practices of the Services.

You may contact us as follows: support@clearbit.com