Clearbit and the CCPA

What is the CCPA?

The California Consumer Privacy Act of 2018 (“CCPA”) is a California state law that went into effect on January 1, 2020. This page addresses two parts of the CCPA: (1) the notice and disclosure requirements on businesses, and (2) the individual rights given to California consumers, specifically the rights to access personal information and delete personal information (we offer this through the Claim Your Professional Profile process) and to opt-out of the sale of their personal information (we offer this through the Do Not Sell My Info link at the bottom of this page).

Is Clearbit ready for the CCPA?

Yes! Data is our business, and that means privacy and security are a top priority. Here are some of the ways we’ve tackled the requirements of CCPA for personal information that we maintain on our own behalf:

Clearbit has taken a number of steps to help Customers of all sizes, from Fortune 500 to SMB, address their GDPR needs when using our enterprise services (applicable services are those covered by a Master Subscription Agreement between Clearbit and the Customer). For example:

  1. CCPA-updated Privacy Policy. As of January 1, 2020, we’ve updated our Privacy Policy to clarify how we collect and process personal information (including a list of all attributes we make available to our customers and partners) and how California consumers can exercise their rights under the CCPA.
  2. Updated Claim Your Professional Profile page. To make it easy for professionals to access, update, or delete personal information, we’ve revamped our Claim Your Professional Profile page for CCPA.
  3. “Do Not Sell My Info” Opt-Out Links. At the bottom of our website, clearbit.com, and within the CCPA Policy portion of our new Privacy Policy, we’ve added a clear and conspicuous link so that California consumers can opt-out of the sale of personal information.
  4. Enhanced data security. We’ve expanded our data security team and continue to invest in our data protection capabilities.
  5. Company-wide training on privacy and security. Our whole team, from entry-level to CEO, has been trained on the requirements of CCPA and other applicable privacy laws and security programs.

For personal information that we handle on behalf of our customers, we offer a CCPA Addendum to our Master Subscription Agreement to clarify that our relationship with enterprise customers is that of a “service provider” under the CCPA. Ask your Clearbit representative for more details.

Can I still use Clearbit under CCPA?

Of course! How CCPA impacts your business depends on what you do with the personal information you collect, and we recommend each customer do their own evaluation of how any applicable law (including CCPA) affects their business. But as long as you comply with the CCPA as it applies to your business, Clearbit will continue to help you succeed in connecting with other businesses.

Is Clearbit a “service provider” under CCPA?

Yes, under the terms of our CCPA Addendum. For our enterprise customers, we can offer contractual terms that provide our relationship is that of a “service provider” under the CCPA. Ask your Clearbit representative for more details.

Will Clearbit help me with CCPA opt-out requests that we receive?

Yes! We’ve been working hard to ensure that, when our customers receive a request from a California consumer to delete their data or opt-out of the sale of their data, we can process those requests as required by applicable law. Please see the CCPA Policy portion of our Privacy Policy for more information, or reach out to your Clearbit representative.