Daniel Cadenas

Posts by Daniel Cadenas

Monday's incident report

Companyby Daniel Cadenas on February 27, 2017

On Friday morning at 7:40 am, we experienced a global outage across all services. Clearbit was down for approximately 29 minutes. For that, we’re extremely sorry. We understand that Clearbit plays a large role in many sales, marketing, and product processes and we deeply apologize for any inconvenience caused. Issue Summary From 7:41 AM to 8:10 AM PT, requests to Clearbit APIs resulted in unauthorized error response messages. The root cause of this outage was the incorrect setup of one of our d

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